Fraud Control
- Intelligent sampling and trigger-based review
- Document verification and field investigations
- Post-disbursement asset verification
- Vendor due diligence and merchant verification
Personal Discussion
Customer demographic and business profiling through scheduled interactions with supporting evidence.
Document Fulfilment Activity
- Original Seen & Verified
- Physical NACH
- NACH Pick-up
- E-NACH support
Insurance Verification
Verification at pre-issuance and post-issuance stages for occupation, income, health and policy awareness checks.
Pre-employment Check
- Current and permanent address verification
- Previous employment check through contact center
Credit Support Services
- Residence and office verification
- Tele verification
- KYC and income document compliance checks
Audits
- Hindsight/compliance audit
- Portfolio buyout due diligence
- Inventory audit
- Stockyard audit
Call Support & Mobile App
All India centralized debt collection contact center and app-driven service execution.